• We cannot make any changes to your order once it has been shipped.
• Please ensure all your information is correct before placing your order.
• If you have any questions or concerns email us at support@xolosupply.com
• You must enter your shipping and billing address in English to ensure the delivery of your order.

• We are currently not accepting returns until further notice.
• All sales are final.
• If you have any questions or concerns contact us at support@xolosupply.com

• Shipping is only available in the US (excluding Alaska & Hawaii).
• Orders usually ship between 1 - 4 business days.
• Every shipment is provided with a door to door tracking & coverage insurance provided by the USPS. Unless stated otherwise.

• We are currently only offering international shipping to Canada.

• Customers who choose Local Pickup will receive an additional email to schedule a pickup date and time; Monday through Friday (3 pm to 8 pm).